U-Pass (Universal Transit Pass)
The U-Pass program provides eligible, full-time students with unlimited travel each semester on Durham Region Transit (DRT) routes.
Digital U-Passes are distributed to students at the beginning of each semester through the PRESTO E-Tickets app. You can download the app through your mobile device's app store today and sign in using your official student (ontariotechu.net) email address. Once a U-Pass is distributed, it will appear within the app under the Available tab.
U-Passes have been distributed for the fall 2023 semester.
Please note: You can only access your U-Pass on a single device. Once your U-Pass is activated, it cannot be accessed through another device without re-issuance. To have your U-Pass re-issued, please complete the following U-Pass Re-issue Request form.
If you require assistance, please email connect@ontariotechu.ca.
Accessing the U-Pass
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How-to access your pass
Please refer to our how-to video below which provides step-by-step instructions on how to access your U-Pass:
- Eligible, full-time students will receive an email to their official university email address at the beginning of each semester, prompting you to access your PRESTO E-Ticket U-Pass.
- Search for and download the PRESTO E-Tickets app through your mobile device's app store.
- If it's your first time accessing an Ontario Tech U-Pass, sign-up using your student (ontariotechu.net) email address. Ensure that you spell your ontariotechu.net email address correctly when registering for the app, otherwise you will not be able to access your pass. If you already have an E-Tickets account under a personal email address, you must create a new account and register using your student email.
- Sign-in using your previously created account PRESTO E-Tickets app on your mobile device. Please ensure you are not using the Google sign in option in the app, as this may cause errors. Instead, you should be typing in your student email and password manually in the spaces available.
- After you have successfully signed-in, select the available tab and open the DRT U-Pass to activate your current semester pass. The DRT U-Pass will only display here once passes have been issued at the start of each semester. After selecting the DRT U-Pass, you will be prompted to select OK, acknowledging the expiry date. U-Passes will expire at the end of each semester.
- Once your U-Pass has been activated, it will appear under the active tab in the PRESTO E-Tickets app for you to access throughout the semester.
- Show and scan your PRESTO U-Pass E-Ticket when boarding a DRT bus. Open the QR code from your activated PRESTO E-Ticket and hold it to the barcode scanner on the PRESTO reader to validate your fare.*
Please note:
- When using DRT On Demand or Specialized services, you can continue to display your activated PRESTO E-Ticket and tap the screen on your smartphone to change the colour and show the driver that it's valid.
- Be sure to download the latest update on the PRESTO E-Ticket app in order to enable the QR code validation feature. You may be asked to sign into your account again.
- You will need internet access to sign-in. Once you've signed in and viewed your pass, internet access will not be required moving forward.
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Eligibility
Full-time students enrolled in nine credit hours or more, of a qualifying program, are automatically charged the U-Pass ancillary fee.
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Important details
- U-Passes will be released on a per-semester basis. Eligible students will receive an email prompting you to access your new pass through your PRESTO E-Tickets app.
- You are required to show and scan this digital PRESTO E-Ticket each time you board DRT buses. Open the QR code from your activated PRESTO E-Ticket and hold it to the barcode scanner on the PRESTO reader to validate your fare. Note: When using DRT On Demand or Specialized services, you can continue to display your activated PRESTO E-Ticket and tap the screen on your smartphone to change the colour and show the driver that it's valid.
- If the PRESTO E-Tickets app prompts an update, you will be asked to sign into your account again. Note: You will need access to the internet to sign in. Once you’ve signed in and accessed your pass, it won’t require internet access moving forward.
- The U-Pass can only be downloaded on a single device. Ensure that you download the E-Tickets app only on the mobile device that you’ll be using during daily travel. Note: If you change your mobile device, reinstall the app, or complete a phone reset, after activating your U-Pass, you will lose access to it and your U-Pass will need to be re-issued. Please contact connect@ontariotechu.ca for further assistance.
- If you don’t have a mobile device, contact connect@ontariotechu.cafor further assistance. - Students who withdraw from full-time studies by the 100 per cent refund deadline will lose access to their U-Pass.
- Please remember that your U-Pass is for your use only. It is not transferable. Misuse of your U-Pass may result in the cancellation of your pass.
Other discounts
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GO Transit
As your U-Pass E-Ticket is only valid on DRT routes, you are still required to pay the fare when accessing other public transit agencies. GO Transit offers a GO-approved student ID discount for full-time students. You must apply online through the GO Transit website to be considered.
Frequently Asked Questions
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I have a new mobile device and I can't access my U-Pass when logging in to the E-Tickets app. What should I do?
The U-Pass can only be downloaded on a single device. If you are using a new mobile device, please contact us at connect@ontariotechu.ca or 905.721.3190 to remove your old device and register your new one.
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Can I use my PRESTO card account or the PRESTO app to access the U-Pass E-Ticket?
Your PRESTO E-Ticket U-Pass is only available through the PRESTO E-Tickets app, which is separate from the regular PRESTO app and card. Eligible students must register and log into the PRESTO E-Tickets app using your student (ontariotechu.net) email address to activate and access the digital U-Pass.
U-Passes will be distributed at the beginning of each semester and eligible students will receive an email to their ontariotechu.net email.
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How do I purchase an E-Ticket?
If you’re an eligible full-time student, you do not need to purchase an E-Ticket as you’ve already paid for it in your tuition/ancillary fees. To activate and access your digital U-Pass, just register and log into the PRESTO E-Tickets app using your student (ontariotechu.net) email address.
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Does the U-Pass use additional data on my phone?
Yes. The one-time initial download of the PRESTO E-Tickets app will use data on your phone. To avoid any data usage, please make sure you’re connected to Wi-Fi. Once the app has been downloaded to your device and you’ve signed in, data will no longer be required to access and display your digital U-Pass (E-Ticket).
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I already have a PRESTO card with my fare type set as a student. How is this PRESTO E-Ticket different from my student PRESTO card?
The E-Ticket U-Pass is not linked to the PRESTO card or app in any way. To access your U-Pass you must register and log into the PRESTO E-Tickets app using your student (ontariotechu.net) email address. This is the only email address that your U-Pass will be issued to.
The U-Pass provides eligible students with unlimited access to DRT during the academic year. If you access other public transit agencies, such as GO Transit, you should continue to use your PRESTO card or another method of payment. Your U-Pass (E-Ticket) is only valid on DRT.
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I already have a PRESTO E-Ticket account registered under a personal email address, can I access my U-Pass through this account?
You must register for a new account using your student (ontariotechu.net) email address to access the U-Pass.
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Is the U-Pass transferable?
The U-Pass is non-transferable and cannot be issued to a personal email address.
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Can I opt-out of the U-Pass fee?
The U-Pass fee is a mandatory ancillary fee for eligible, full-time students. For more information on this mandatory fee, please visit our ancillary fees web page.
- Can I use the U-Pass E-Ticket for transit agencies other than Durham Region Transit?
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Am I allowed to transfer buses if my U-Pass E-Ticket expires?
U-Pass E-Tickets will be issued on a semester basis. The fall U-Pass E-Ticket is valid from September 1 to December 31 and will not expire when transferring from one DRT bus to another during this time. The winter U-Pass E-Ticket is valid from January 1 to April 30. The spring/summer U-Pass E-Ticket is valid from May 1 to August 31. Once the U-Pass is issued for a semester, an email will be sent to eligible students’ (ontariotechu.net) email accounts to activate their new pass.
Note: You are required to display and tap your digital U-Pass each time you board.
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How do I transfer between buses with the U-Pass?
You must display your digital U-Pass on your mobile device each time you board a DRT bus.
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Can I use the U-Pass E-Ticket on GO Transit buses and trains?
PRESTO E-Tickets are currently only available for DRT and Hamilton Street Railway.
Note: Your U-Pass E-Ticket is only valid for accessing DRT.
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What happens if my phone loses power during my travels?
You would be required to pay for your fare if you cannot present a valid U-Pass when boarding. To avoid paying this fee, please ensure your phone is always charged. The university has installed charging stations on campus for students to use.
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Is the U-Pass available to part-time students?
Part-time students are not eligible for the U-Pass. If you have accommodations and have requested full-time fees, please email connect@ontariotechu.ca for further assistance.
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Who can I contact for further assistance?