Common error and hold messages
Are you encountering an error message when registering? Click on the error category below (error messages and/or hold) for some tips to help you resolve them:
Note: If you have a hold on your account due to an outstanding balance, the hold will prevent you from registering for your course(s).
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What do I do if I get an error message?
Error
Description
Action
Linked course required
This course requires registration in more than one section (e.g., lecture, lab and/or tutorial sections).
You must register for all sections of the course simultaneously. Please note that some lectures are linked to specific tutorials and labs.
Closed section
There are currently no seats available in this section. Other sections of this course may still have available seats.
If this is a mandatory course, contact your Academic Advisor for further assistance. If this is an elective, you will need to select a different course, or check back later for availability.
Prerequisite and test score error
The course you are trying to add requires a minimum grade in a prerequisite course.
Contact your Academic Advisor for further assistance.
Missing co-requisite
The course you are trying to add requires a co-requisite. You must register in both courses simultaneously.
You must register for all courses simultaneously.
Duplicate course
You have already registered for another section of the course you are trying to add.
Ensure you are adding the right CRN. If you are trying to replace the previous section with this one, you will need to drop it first, or use the conditional add and drop checkbox.
Maximum hours exceeded
Your total number of credit hours exceeds the maximum number allowed for this term.
To inquire about a course-overload, please contact your Academic Advisor.
Time conflict
The time of this section conflicts with another course in your schedule and cannot be added.
You will need to choose a different section for this course, or for the time conflicting course currently in your schedule.
SR-student restrictions
There is a hold on your account preventing registration.
Contact the Office of the Registrar for assistance.
Field of study restriction - major
This restriction occurs when a course or section has been reserved for specific majors.
You will need to select a different section of the course that is compatible with your major. If no option is available, contact your Academic Advisor.
Reserve-Closed
The available seats in the section are reserved.
Contact the Academic Advisor of the course you are trying to add.
College restriction
This restriction occurs when a course or section has been reserved for students in specific faculties.
You will need to select a different section of the course that is compatible with your faculty. If no option is available, contact your Academic Advisor.
Departmental Approval
This restriction occurs when a course requires special permission from the Faculty in order to enroll.
Contact the Academic Advisor of the course you are trying to add.
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What do I do if I get a hold message?
Hold Type
Hold Type Description
Description
Action
AD
Admissions Hold
You are required to submit documentation for your application.
Please contact admissions@ontariotechu.ca.
AV
Academic Advisor Hold
You have an advising hold on your account.
Please see academicadvising.ontariotechu.ca and book an appointment with your academic advisor.
CL
Sent to Collections (U)
Your account has been sent to an external collection agency.
Please contact studentar@ontariotechu.ca.
FH
Financial Hold O/S Tuition
You have an outstanding tuition fee balance.
Please check your account balance and make a payment. For further inquiries, contact the Registrar's Office.
FI
Financial Hold (University fees)
You have an outstanding balance. The balance is either related to residency fees or an unpaid sponsorship invoice.
For residence fees inquiries, contact info@dc-otresidence.ca.
For unpaid sponsorship invoices, contact tradear@ontariotechu.ca.
