Registration and student records

• I need a form completed for Canada Pension Plan (CPP). Can you do this?

  Students under 25 who are applying for or renewing their CPP benefit are normally required to have the Declaration of Attendance at School or University signed by the Office of the Registrar at the educational institution they are attending. Due to the global pandemic, Service Canada has updated their requirements, and a Verification of Enrolment letter is now acceptable.

  Please see the Government of Canada benefits for children under 25 web page for complete information.

• How can I get a Verification of Enrolment letter?

  If you need a verification of enrolment letter for RESP purposes, CPP benefits, banking institutions, study permits, etc., you can print one from MyOntarioTech. You may use this letter in place of the forms that require our stamp and signature, as this letter is considered an official Ontario Tech letter. 

  Note: You must first be registered in fall and winter classes for the letters to generate. Verification of enrolment letters cannot be provided prior to course registration.

  To view your Undergraduate verification of enrolment letter: 

  1. Go to MyOntarioTech.
  2. Select the Current students box.
  3. In the Student records box, select Undergraduate verification of enrolment.
  4. If prompted, login using your network credentials. 
  5. Using the down arrow, select the term year and then select Submit. 
  6. Right click or press Ctrl then click on Download Verification of enrolment, and select Open in a new tab or window.

  If you are a graduate student, please fill out the Verification of Enrolment form from the School of Graduate and Postdoctoral Studies.

• I am a new student—how do I access my student email and Canvas accounts?

  All official communication from the Office of the Registrar will be sent to your student email account (OntarioTechU.net). Please visit our Gmail FAQs web page to learn more. 

  To access your Student email or Canvas:

  1. Go to MyOntarioTech.
  2. Select the Current students box.
  3. In the Resources box, select either Student email or Canvas.
  4. If prompted, login using your network credentials. 
  5. View your dashboard for either Student email or Canvas. 
• How do I request an official transcript?

  To request an official transcript: 

  1. Go to MyOntarioTech.
  2. Select the Current students box.
  3. In the Student records box, select Request official academic transcripts.
  4. If prompted, login using your network credentials. 
  5. Select Request printed/Official transcript.
  6. Complete the form as prompted. For institutions or organizations that are willing to accept electronic transcripts, you may request one by entering their email address in the Issue to: box. 

  If you have lost access to MyOntarioTech due to inactivity, call IT Services at 905.721.3333 to regain access to your account.

• When does registration for the fall semester open?

  Registration for the fall semester opens at the end of June. You will be sent further communication to your student email account (OntarioTechU.net) and posted in the Announcements and Important information tabs on MyOntarioTech. Our Course preview becomes available mid-June, so you can begin planning your schedules prior to course registration.

  1. Go to MyOntarioTech.
  2. Select the Current students box.
  3. Select either Announcements or Important information tabs.

  Graduate students will receive an email to their student email account with registration instructions and dates. Please contact our School of Graduate and Postdoctoral Studies with any questions about graduate registration.

• I am having difficulty logging into MyOntarioTech. What should I do?

  If you have never logged in to the system, make sure that you are entering your date of birth correctly in the password field (it must be entered in the format MMDDYY). If you are still having difficulties please call IT Services at 905.721.3333.

  Some users are currently experiencing login issues through Google Chrome while trying to access self-service options. If you experience this issue, and are being asked for a PIN, please login through another supported browser such as Firefox, Safari, etc.

• What is an elective?

  Electives, general electives or open electives may be chosen from any course in the list of offerings. However, some courses are restricted from degree credit in some programs. Be sure to read the calendar regulations carefully and ensure that electives will meet your program requirements. If you are unsure, contact your Academic Advisor.

• How do I drop a course on MyOntarioTech?

  If you need to make changes to your schedule, you can do so through MyOntarioTech in the Add or drop courses online section:

  1. Go to MyOntarioTech.
  2. Select the Current students box.
  3. In the Registration box, select Add or drop courses online. 
  4. If prompted, login using your network credentials.
  5. Select Web drop from the drop-down menu to the left of the CRN that you wish to drop.
  6. Click on Submit changes at the bottom of the screen. Note: If your course has been successfully deleted, it will be removed from your current schedule. 

  Important notes:

  • If a course you’re dropping has associated labs and/or tutorials, they must all be dropped at the same time. 
  • You will not be able to drop your last course online. You will need to complete a Drop course request - student form. Courses that are not officially dropped will be graded and you will be responsible for paying any fees associated with the course.
• How do I drop my last course?

  You will not be able to drop your last course online. You will need to complete a Drop course request - student form. Courses that are not officially dropped will be graded and you will be responsible for paying any fees associated with the course.

  If you are a graduate student, fill out the Graduate Studies – Add/Drop Course form.

• How do I officially withdraw from the university?

  If you are an undergraduate student considering a full withdrawal from Ontario Tech, you must complete the Request to Withdraw form. 

  To access the Request to Withdraw form:

  1. Go to MyOntarioTech.
  2. Select the Current Students box.
  3. The form is located in the Undergraduate Forms section. 

  If you have any questions about the withdrawal process please contact us. Note: If you do not formally withdraw from the university or officially drop courses, all courses will be graded and you will be responsible for paying any fees associated with the courses. Please refer to the Important dates and deadlines section in our Academic Calendar.

  If you are a graduate student, fill out the Graduate Studies – Request for Program Withdrawal Form.