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Submitting documents

You can submit any documents that are required by the Office of the Registrar in person by visiting us in the Software and Informatics Research Centre.


  • To serve you better, bring your student card and a valid piece of government-issued photo ID.
  • If you are dropping off paperwork for OSAP, it's always best to bring proof of your Social Insurance Number.
  • If you are submitting documents for admissions purposes, review the requirements on the Admissions website.

You can submit most documents that are required by the Office of the Registrar by email to For security reasons, you must submit all documentation using your student ( email account only—do not use a personal email account.


  • Include your full name and Student Number.
  • Provide a message outlining the purpose of your email.
  • Email attachments must be submitted in PDF format.
  • You will receive an automated response that indicates we have received your email.

We will do our best to respond to you within 2 to 3 working days, however, during peak periods, response times may be longer. We appreciate your patience and kindly request that you do not resend your email.

Did you know you can upload all of your OSAP-related documents directly to your OSAP account?

  1. Log in to your OSAP account.
  2. Under the full-time application section, select go to my applications.
  3. Scroll down to your application with the university and select print or upload documents.
  4. Under required documents, you will find:
    1. Documents required to be uploaded.
    2. A link to upload any additional documents (e.g. OSAP appeals).
  5. Under uploaded documents, you can view all documents waiting to be reviewed.

All documents must be uploaded in PDF format with a maximum of 12 pages per upload.

You can submit any documents that are required by the Office of the Registrar via mail to our mailing address.


  • Ensure mail is directed to our department by including Attention: Office of the Registrar on the label.
  • Make sure your full name and Student Number are included on your documents.

If you choose to submit documents via mail, processing wait times will begin when we receive them in our department.