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What we do

The Information and Client Services (ICS) department in the Office of the Registrar provides centralized service to enhance the journey of all of our clients—we want to make every transaction meaningful. We can answer questions, provide information and get you started on 'what's next' for our services, such as:

  • Admissions
  • Convocation
  • Fees and payments
  • Financial aid
  • On-campus employment
  • Registration and your records
  • Student awards

ICS aims to stay connected with the campus community and we continue to build on our current successes to enhance your time with us. Our goal is to provide you with personal and responsive service.

We know it can be difficult to navigate the rules and procedures of a university. We're here to help! Check out the information below to enhance your learning journey.

  • Student responsibilities

    As a student, you are responsible for:

    • Complying with the general academic regulations outlined in the Academic Calendar.
    • Ensuring your course schedule is complete and accurate.
    • Meeting all important deadlines.
    • Registering for the required courses in your program.
    • Ensure personal information is kept up-to-date so that important information can reach you: address, personal email, phone number and an emergency contact.
  • Your student email and MyCampus account
    All official communication from the Office of the Registrar will be sent to your student email account (formerly UOITnet). The Office of the Registrar will also post important messages and reminders under the Important Information section of MyCampus. You are responsible for checking your email regularly throughout the academic year for important information such as course registration, examinations and add/drop deadlines. Visit the student emails FAQs to learn more.
  • Graduate students
    Admissions, records and registration for graduate students are available at the School of Graduate and Postdoctoral Studies.