Common registration hold errors
Are you encountering a hold error message when registering? Here are some tips to help you resolve them:
Note:
- If you have a hold on your account due to an outstanding balance, the hold will prevent you from registering for your course(s).
- If you encounter a non-hold error when registering, please visit our Common registration error messages web page.
What do I do if I get a hold error message?
Hold Type |
Hold Type Description |
Description |
Action |
AD |
Admissions Hold |
You are required to submit documentation for your application. |
Please contact admissions@ontariotechu.ca. |
AV |
Academic Advisor Hold |
You have an advising hold on your account. |
Please see academicadvising.ontariotechu.ca and book an appointment with your academic advisor. |
CL |
Sent to Collections (U) |
Your account has been sent to an external collection agency. |
Please contact studentar@ontariotechu.ca. |
FH |
Financial Hold O/S Tuition |
You have an outstanding tuition fee balance. |
Please check your account balance and make a payment. For further inquiries, contact studentar@ontariotechu.ca. |
FI |
Financial Hold (University fees) |
You have an outstanding balance. The balance is either related to residency fees or an unpaid sponsorship invoice. |
For residence fees inquiries, contact info@dc-otresidence.ca. |