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Ontario Tech acknowledges the lands and people of the Mississaugas of Scugog Island First Nation.

We are thankful to be welcome on these lands in friendship. The lands we are situated on are covered by the Williams Treaties and are the traditional territory of the Mississaugas, a branch of the greater Anishinaabeg Nation, including Algonquin, Ojibway, Odawa and Pottawatomi. These lands remain home to many Indigenous nations and peoples.

We acknowledge this land out of respect for the Indigenous nations who have cared for Turtle Island, also called North America, from before the arrival of settler peoples until this day. Most importantly, we acknowledge that the history of these lands has been tainted by poor treatment and a lack of friendship with the First Nations who call them home.

This history is something we are all affected by because we are all treaty people in Canada. We all have a shared history to reflect on, and each of us is affected by this history in different ways. Our past defines our present, but if we move forward as friends and allies, then it does not have to define our future.

Learn more about Indigenous Education and Cultural Services

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Have a quick question? Connect with us via our Online Assistance form and your message will be sent directly to us.

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Use QLess and wait where you want!

Join our virtual line from anywhere, hold your spot in line and get a text when it's your turn.

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Get your Universal Transit Pass (U-Pass)

Eligible, full-time students can access unlimited travel each semester on Durham Region Transit (DRT) routes.  

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Frequently asked questions

  • How do I register for courses using the Ontario Tech mobile app?

    Registering for courses is fast and easy using our Ontario Tech Mobile app! All you need is your student number and network password. Visit our Learn how to register via the Mobile app web page for complete instructions.

    Within the Courses Module section on the app, you will be able to:

    • View your current courses
    • View your weekly schedule
    • Look up/register for courses
    • View certain holds
    • View your final grades
    • View your academic, personal and contact information

     

  • How can I make a payment towards my student account?

    We offer a variety of payment options, including bank payment, debit/credit card, certified cheque, HigherEdPoints, Flywire and more. 

    To view payments options:

    1. Go to MyOntarioTech.
    2. Select Current students box.
    3. Under the Paying your fees box, select Payment options.
    4. If prompted, login using your network credentials. 
    5. On the Payment options page, select either Pay with debit/credit card or Additional payment options.
    6. Complete your method of payment. 
    Please note: Service fees will apply on the Pay with debit/credit card option.
  • How do I know which course(s) to register for?
    If you are unsure of which program map to follow, call us at 905.721.3190 or contact your Academic Advisor directly.
  • Why does the message, “Readmission is required prior to registration” appear when I try to register for my course(s)?
    This is a system error. If you encounter the “Readmission is required prior to registration” message, simply ignore it and continue registering for your course(s).If you still encounter issues registering that can't be resolved via our Registration FAQs, call us at 905.721.3190 or visit us in-person for faster service.
  • I am encountering errors when registering. What can I do?

    Don't worry, you're not alone. When it comes to course registration, errors are common. 

    Find out what to do when you're faced with certain error messages by visiting our Common registration error messages web page

    For additional help with registration, check out our Registering for courses web page. There you'll find answers to our most frequently asked course registration questions. 

  • Why am I being asked to sign a Registration Contract when I register for courses?

    As a student at Ontario Tech, it is necessary that you are aware of—and understand—your responsibilities while attending the university. This includes agreeing to and abiding by our Registration Contract, which outlines our institutional policies and procedures, including fees, drop deadlines and consequences. 

    Please ensure you agree to the fall and winter contracts before moving on to registration. 

    Learn more about our Registration Contract.

  • How do I get a refund and/or set up my direct deposit?

    Visit our Refund information and deadlines webpage for details on our refund deadlines, along with instructions on how to set up your banking information to receive refunds and bursary payments via direct deposit. 

    You can also contact us at  or 905-721-3190.

  • Can I use my Ucard as photo ID for examination purposes?

    Yes, your digital Ucard can be used as an acceptable form of ID for exams, tests, etc., but only when it has an accompanying photo. Without a photo, your digital Ucard is invalid and will not be considered an acceptable form of ID for exams, test, etc. 

    If you have not submitted your photo for use in your digital Ucard, visit our Ontario Tech Ucard web page for instructions on how to upload it. Note: Photo approval can take up to 1-2 business days. 

    To access your digital Ucard, download and sign into the Ontario Tech Mobile app. Once your photo has been approved, it will automatically appear on your digital Ucard.

  • How do I get a Universal Transit Pass (U-Pass)?

    U-Passes will be issued to eligible, full-time students through the PRESTO E-Tickets app each semester. Once the U-Pass is issued for a semester, an email will be sent to eligible students’ (ontariotechu.net) email accounts to activate their new pass.

    For more information about the U-Pass and how to add, activate and use it, visit our U-Pass web page.

  • I am encountering 'hold error' messages when registering. What can I do?

    There are a number of reasons why you may encounter a hold error message. It could be due to outstanding documentation that may be required by Admissions, a hold placed by Academic Advising, or a hold that's been placed on your account due to outstanding fees.

    For information on the hold error you're receiving and how to resolve it, please visit our Common registration hold errors web page. 

  • Why hasn’t my OSAP been confirmed yet?

    Confirmation of enrolment will begin no sooner than 10 days before the start of classes for the upcoming semester. Your enrolment will be confirmed automatically as long as you meet the following criteria:

    •   All required supporting documentation in your OSAP account has been submitted and approved.
    •   The program, course load and year of study indicated on your OSAP application matches your school file.

    Once your enrolment has been confirmed, it typically takes 5 to 10 working days for your funding to be released.

  • How do I know if I have an OSAP deferment or am eligible for one?

    You can check your account details by term on MyOntarioTech to see your tuition fees.

    To view your account summary:

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Paying your fees box, select Account detail by term - OSAP student.
    4. If prompted, login using your network credentials. 
    5. Log into your OSAP account to check the amount of OSAP funding set to be distributed for the semester. If your OSAP funding is greater than your tuition, and you have submitted all required supporting documents, you do not need to take any further action, we will place a deferment on your account for you. If you have less OSAP funding than tuition, you will need to pay the difference by the payment deadline.
  • Where can I find more information/resources about financial assistance?

    Our Student Awards and Financial Aid team is dedicated to helping you achieve financial success throughout your studies.

    To view Student awards and financial aid options:

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Student awards and financial aid box, click any of the options below:
    • View your application
    • Apply for student aid/university works
    • View my student aid
    • University works time sheet
    • External awards
    • OSAP forms
    • OSAP information 
    • Further information
  • How can I update my emergency contact information?

    Please ensure you provide your emergency contact information. Your safety is important to us, and in the event of an emergency, we need to be able to reach someone on your behalf. 

    To update your emergency contact(s), follow these steps: 

    1. Go to MyOntarioTech.
    2. Select Current students box.
    3. Under Personal information, select Update my personal information.
    4. If required, enter your login credentials.
    5. Confirm your information and update your emergency contact(s).
  • Who is my Academic Advisor?

    Your Academic Advisor will depend on your faculty.

    Visit our Academic advising contact information web page to find your advisor. 

  • How can I get my Verification of Enrolment letter?

    You may now provide your Verification of Enrolment letter(s), in lieu of having your CPP form signed/stamped. Please visit the Service Canada website where they've provided an update to this requirement.

    To access your Verification of Enrolment letter(s): 

    1. Go to MyOntarioTech.
    2. Select the Current students box. 
    3. In the Student Records box, select Undergraduate verification of enrolment
    4. If prompted, login using your network credentials. 
    5. Select the term and year using the drop down arrow then select Submit. 
    6. Right-click or press Ctrl, select Download Verification of enrolment, and select Open in a new tab or window.
    7. Save or print your Verification of enrolment.
  • Are there any counselling or community support services available for students?

    Ontario Tech provides support and assistance for students using a Stepped Care model.

    Visit our Stepped Care web page for more information. 

  • How can I get my CGFNS forms completed?

    If you have nursing licensure document(s) to be filled out by the university, you must submit the Nursing Licensure Form Completion Request, instructions below. A $100 non-refundable administrative fee will be placed on your tuition account upon receipt of this request. Visit the Payment Options page for information on how to pay this fee.

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Undergraduate Forms box, select Nursing Licensure Form Completion Request.
    4. Enter the required information and upload your documents.
    5. Pay the $100 administrative fee using one of the payment options.

    Note: If you also require an official transcript to be sent along with this documentation, you must request your official transcript separately through MyOntarioTech.

  • How do I get an Ontario Tech Ucard (campus ID)?

    You can apply for your Ucard online and receive access to your digital Ucard through our Ontario Tech mobile app.

    Note: At this time, physical cards will only be issued to those with specific requirements outside of the digital Ucard. (i.e. Nursing student badges for placements, meal plan access, proximity (prox) access to rooms, labs, buildings, etc.) If a physical Ucard is requested outside of the outlined requirements, a $10 administrative fee will apply.

    For more information or assistance, email .

Top frequently asked questions

  • How can I get my Verification of Enrolment letter?

    You may now provide your Verification of Enrolment letter(s), in lieu of having your CPP form signed/stamped. Please visit the Service Canada website where they've provided an update to this requirement.

    To access your Verification of Enrolment letter(s): 

    1. Go to MyOntarioTech.
    2. Select the Current students box. 
    3. In the Student Records box, select Undergraduate verification of enrolment
    4. If prompted, login using your network credentials. 
    5. Select the term and year using the drop down arrow then select Submit. 
    6. Right-click or press Ctrl, select Download Verification of enrolment, and select Open in a new tab or window.
    7. Save or print your Verification of enrolment.
  • How do I request an official transcript?

    To request an official transcript: 

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Student records box, select Request official academic transcripts.
    4. If prompted, login using your network credentials. 
    5. Select Request printed/Official transcript.
    6. Complete the form as promptedFor institutions or organizations that are willing to accept electronic transcripts, you may request one by entering their email address in the Issue to: box. 

    If you have lost access to MyOntarioTech due to inactivity, call IT Services at 905.721.3333 to regain access to your account.

  • How do I get an Ontario Tech Ucard (campus ID)?

    You can apply for your Ucard online and receive access to your digital Ucard through our Ontario Tech mobile app.

    Note: At this time, physical cards will only be issued to those with specific requirements outside of the digital Ucard. (i.e. Nursing student badges for placements, meal plan access, proximity (prox) access to rooms, labs, buildings, etc.) If a physical Ucard is requested outside of the outlined requirements, a $10 administrative fee will apply.

    For more information or assistance, email .

  • Can I use my Ucard as photo ID for examination purposes?

    Yes, your digital Ucard can be used as an acceptable form of ID for exams, tests, etc., but only when it has an accompanying photo. Without a photo, your digital Ucard is invalid and will not be considered an acceptable form of ID for exams, test, etc. 

    If you have not submitted your photo for use in your digital Ucard, visit our Ontario Tech Ucard web page for instructions on how to upload it. Note: Photo approval can take up to 1-2 business days. 

    To access your digital Ucard, download and sign into the Ontario Tech Mobile app. Once your photo has been approved, it will automatically appear on your digital Ucard.

  • How do I get a Universal Transit Pass (U-Pass)?

    U-Passes will be issued to eligible, full-time students through the PRESTO E-Tickets app each semester. Once the U-Pass is issued for a semester, an email will be sent to eligible students’ (ontariotechu.net) email accounts to activate their new pass.

    For more information, visit our U-Pass web page.

  • How can I make a payment towards my student account?

    We offer a variety of payment options, including bank payment, debit/credit card, certified cheque, HigherEdPoints, Flywire and more. 

    To view payments options:

    1. Go to MyOntarioTech.
    2. Select Current students box.
    3. Under the Paying your fees box, select Payment options.
    4. If prompted, login using your network credentials. 
    5. On the Payment options page, select either Pay with debit/credit card or Additional payment options.
    6. Complete your method of payment. 
    Please note: Service fees will apply on the Pay with debit/credit card option.
  • How do I get a refund and/or set up my direct deposit?

    Visit our Refund information and deadlines webpage for details on our refund deadlines, along with instructions on how to set up your banking information to receive refunds and bursary payments via direct deposit. 

    You can also contact us at  or 905-721-3190.

  • Why hasn’t my OSAP been confirmed yet?

    Confirmation of enrolment will begin no sooner than 10 days before the start of classes for the upcoming semester. Your enrolment will be confirmed automatically as long as you meet the following criteria:

    •   All required supporting documentation in your OSAP account has been submitted and approved.
    •   The program, course load and year of study indicated on your OSAP application matches your school file.

    Once your enrolment has been confirmed, it typically takes 5 to 10 working days for your funding to be released.

  • How do I know if I have an OSAP deferment or am eligible for one?

    You can check your account details by term on MyOntarioTech to see your tuition fees.

    To view your account summary:

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Paying your fees box, select Account detail by term - OSAP student.
    4. If prompted, login using your network credentials. 
    5. Log into your OSAP account to check the amount of OSAP funding set to be distributed for the semester. If your OSAP funding is greater than your tuition, and you have submitted all required supporting documents, you do not need to take any further action, we will place a deferment on your account for you. If you have less OSAP funding than tuition, you will need to pay the difference by the payment deadline.
  • Where can I find more information/resources about financial assistance?

    Our Student Awards and Financial Aid team is dedicated to helping you achieve financial success throughout your studies.

    To view Student awards and financial aid options:

    1. Go to MyOntarioTech.
    2. Select the Current students box.
    3. In the Student awards and financial aid box, click any of the options below:
    • View your application
    • Apply for student aid/university works
    • View my student aid
    • University works time sheet
    • External awards
    • OSAP forms
    • OSAP information 
    • Further information

Have more questions?

Check out our Resources page for helpful tips, tricks and answers to your commonly asked questions.

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