Our top five start-of-the-year questions—answered!
September start-up can be one of our busiest times of the year. If you have a question during this time, you’re probably not the only one seeking an answer. We’re always here to help. In fact, we’ve hand-picked our five most commonly asked questions we get at the beginning of each school year.
When are my fees due?
You can see when fees are due by checking the Important dates and deadlines web page.
You can check what you owe per term by reviewing your Account details on MyOntarioTech:
- Go to MyOntarioTech.
- Select your student type: Undergraduate Students, or Graduate Students.
- Click on My finances and under the Payment and refunds box, select Account details.
- If prompted, login using your network credentials.
- To view the fees for each semester, select the term you would like to review.
For more information about registering for courses, visit our FAQs web page.
How can I verify my enrolment for RESP, CPP and/or VISA funding purposes?
If you are an undergraduate student, once you’ve fully registered in your current semester courses, you can print your Verification of enrolment letter from MyOntarioTech.
- Go to MyOntarioTech.
- Select your student type: Undergraduate Students.
- Click on My academics. In the Student records box, under Enrolment, select Verification of Enrolment.
- If prompted, login using your network credentials.
- Right-click on "Download Verification of Enrolment" and select open in a new tab or open in a new window.
Service Canada will accept an attestation through your online student account. Submitting your Verification of
enrolment letter will meet the new requirements.
If you are a graduate student, you must submit a request for a Verification of Enrolment letter through the Specialized Letter request.
Why can't I add or drop a course?
After a certain amount of time, you’ve likely missed too much course material and it doesn't make sense to add a new course. Similarly, if you’ve committed the bulk of the semester to a course, you won’t be able to drop it and get your money back.
To find the varying dates for adding and dropping courses and when you can get a full or partial refund, familiarize yourself with the Academic Calendar(s).
How do I access my digital Ucard?
New students, faculty and staff must submit their photo through the online photo submission portal, along with copy of a valid government issued photo ID for verification. Once your photo submission is approved, you'll receive access to your Ontario Tech digital Ucard.
Returning students with a physical Ucard do not need to update their card annually. Your digital Ucard is accessible through the Ontario Tech Mobile app. Make sure you retain your previously issued physical Ucard if you require access to on-campus areas and/or services.
All students, faculty and staff who have a verified photo on file have access to their digital Ucard through our Ontario Tech Mobile app. If you have not yet downloaded the app, search for Ontario Tech Mobile in your device's app store.
To access your digital Ucard:
- Sign into the Ontario Tech Mobile app using your network credentials.
- Select the Menu icon.
- Under Quick Links, select Digital ID.
For more information, visit our Ontario Tech Ucard web page.