Our top five start-of-the-year questions—answered!
September start-up can be one of our busiest times of the year. If you have a question during this time, you’re probably not the only one seeking an answer. We’re always here to help. In fact, we’ve hand-picked our five most commonly asked questions we get at the beginning of each school year.
When are my fees due?
You can see when fees are due by checking the Important dates and deadlines web page.
You can check what you owe per term by reviewing your Account details on MyOntarioTech:
- Go to MyOntarioTech.
- Visit the Current Students section.
- If prompted, login using your network credentials.
- Under Paying Your Fees, click Account details.
For more information about registering for courses, visit our FAQs web page.
How can I verify my enrolment for RESP, CPP and/or VISA funding purposes?
Once you’ve fully registered in your current semester courses, you can print your Verification of enrolment letter from MyOntarioTech.
- Go to MyOntarioTech.
- Visit the Current Students section.
- If prompted, login using your network credentials.
- Under Student Records, click Undergraduate verification of enrollment.
Service Canada will accept an attestation through your online student account. Submitting your Verification of
enrolment letter will meet the new requirements.
Why can't I add or drop a course?
After a certain amount of time, you’ve likely missed too much course material and it doesn't make sense to add a new course. Similarly, if you’ve committed the bulk of the semester to a course, you won’t be able to drop it and get your money back.
To find the varying dates for adding and dropping courses and when you can get a full or partial refund, familiarize yourself with our Academic Calendar.
How do I access my digital Ucard?
New students, faculty and staff must submit their photo through the online photo submission portal, along with copy of a valid government issued photo ID for verification. Once your photo submission is approved, you'll receive access to your Ontario Tech digital Ucard.
Returning students with a physical Ucard do not need to update their card annually. Your digital Ucard is accessible through the Ontario Tech Mobile app. Make sure you retain your previously issued physical Ucard if you require access to on-campus areas and/or services.
All students, faculty and staff who have a verified photo on file have access to their digital Ucard through our Ontario Tech Mobile app. If you have not yet downloaded the app, search for Ontario Tech Mobile in your device's app store.
To access your digital Ucard:
- Sign into the Ontario Tech Mobile app using your network credentials.
- Select the Menu icon.
- Under Quick Links, select Digital ID.
For more information, visit our Ontario Tech Ucard web page.
