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Student Experience Guarantee

We’re committed to providing you with the best, high-quality experience possible at any university. That’s why we’re the first university to offer all our students our new Experience Guarantee:  if you’re not satisfied with the quality of your experience you can withdraw from your program by October 9, 2020 and receive a full refund. This allows you to be confident enrolling in the fall, knowing that we are as committed to your experience as you are.


  • Am I still considered an Ontario Tech Student if I take advantage of the guarantee and withdraw from my program?

    If you are a returning undergraduate student you will no longer be a registered student for the fall semester, however you will remain an Ontario Tech student. If you elect to resume your program in the winter semester, you need only to re-register. If you do not return for two or more consecutive semesters, you will be required to apply for re-admission to the university.

    If you are a new undergraduate student and you choose to withdraw from your program you will no longer be considered an Ontario Tech student. This means that you will not be able to register for the winter semester, and that you will have to apply for re-admission for Fall 2021. 

    New and returning graduate students that choose to withdraw from the program of study are no longer considered Ontario Tech students and would need to reapply for admission to future intake.

    The university cannot guarantee that students who re-apply will be re-admitted to the same program, or that you will be accepted at a later date.

  • Can I get a refund on my Student Union Health Plan and University Health Insurance Plan (UHIP)?
    For more information regarding opting-out of the Student Union Health Plan, including deadlines and refunds, please contact the student union. If you choose to utilize the student access guarantee, you will be automatically refunded for UHIP for the period from November to August, a refund of $600 from the initial $720 charge. UHIP coverage will terminate on October 31.
  • Can I re-enrol in the winter semester?

    You will be eligible to re-register for courses in the winter semester, only if you are a returning undergraduate student, and have previously completed courses at Ontario Tech during the preceding winter term (or spring/summer term) in 2020. 

    All new undergraduate students and those returning undergraduate students who have not been registered for two or more consecutive semesters will not be eligible to re-register for courses in the winter semester, and must apply for readmission to the university.

  • Can I withdraw from my program, receive the refund and enrol in another program?
    No, you will not be able to enrol in another program for the fall term. If you would like to enrol in a different program for a future term you should contact your academic advisor to discuss your options.
  • Do I need to reapply next year if I decide to return?

    Students interested in resuming their undergraduate studies during a future semester should contact the admissions team (futurestudent@ontariotechu.ca) for details on how to so.

    Graduate students interested in resuming their graduate studies should contact the graduate admissions team at gradstudies@ontariotechu.ca.

  • If I received student assistance (from OSAP, government, or Ontario Tech) do I need to repay that money if I exercise the guarantee?
    If you withdraw from full-time study after receiving OSAP funding, you will be reassessed. As part of the reassessment, grant funding may be converted to loan. This will reduce any OSAP overpayment caused by the withdrawal. If you are an out-of-province student you should contact your province’s student aid program for additional information.
  • What fees qualify for the refund?
    The refund applies to all tuition and ancillary fees, with the exception of the Student Union Health Plan and part of the University Health Insurance Plan (UHIP) fee (UHIP only applies to international students studying in Canada). 
  • What will happen to my Ontario Tech transcript?
    If you withdraw after Day 10 and prior to October 9, your transcript will have a W (withdrawal).